Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I got the Global TV app to watch on demand shows on HGTVBut when I sign in using my telus credentials, it says "based on my tv package, I have access to global and global news only".Why is this? Because the global tv app says this:Watch Global, HGTV,...
For the past week, none of my scheduled recordings have been recorded. I've done every reset possible and still will not record any programs. Been on hold with support forever, you should seriously have a call back feature.
Hi,I just got Optik TV and installed the Telus TV+ App on my Chromecast with Google TV and it won't play anything. I have tried Live TV, On Demand, and from the Guide and it always loads for 1 minute and then gives me error code ERR_PLAYER_P001. Othe...
Hello,I have a network setup that has the ONT plugged into a switch that provides WAN inputs for both my T3200M and Asus router. It's a bit complicated but the output from the switch that feeds the T3200M is run over coax via MOCA adapters on both en...
When I navigate to My Telus / Internet/ email. I get this error. (Screenshot below). I'm trying to reset my Telus email password. I keep trying again. Nothing happens.
The finale episode for the amazing race S36 is not on Telus on demand. It aired last night May 15. If it can please be added.
I'm confused about the Telus TV options. I'm looking for a straightforward chart of the actual channels available in each package, and prices. https://downloads.ctfassets.net/p9rf8eidq2aw/66p6qVV1BDTYoUHc80Z0wq/f5dfb46e7185e1175ee8f1992ebb5716/Digita...
Why has the movie rental cost gone from $8.00 to $25.00???
I downloaded the CBS News app on one of my Telus Android boxes, and the app keeps crashing. I've uninstalled and reinstalled the app several times and have done a factory reset on the Android box itself, but the app keeps crashing. The app doesn't cr...
So I just enabled Call Control on my Telus home phone and when setting it up there was an option to send people straight to voicemail if they failed to get through call control. I thought this would be a great idea to set up in case an important call...
