Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Having just installed a Telus TV box, I'm startled at how bad the user interface is. Some of these concerns have been raised by others already, but here's my list of issues:- I can't change the startup screen to take me directly to live TV; I'm faced...
Hi there, episode 3 of season 8 of All Stars Drag Race is missing. It is only episodes 1-2 and 4 currently available. Any help is much appreciated.
I upgrade my PureFiber 75 internet plan last Thursday evening to PureFiber 500. I got an email confirmation of my order the next day, but no information as to how long I need to wait to see the upgrade in D/U speeds, or if a technician visit is even ...
Hello,I'm trying to set up wifi guest account but it drops the connection every 10 minutes. I didn't find any properties to remove time limitations. My regular WiFi works just fine. Please help to fix it.Thanks
When Telus fibre was installed last year on my street my front lawn was dug up. It still is a disaster and I can not get a response .
Switched recently but passed 30days so I am commited at this point. Will be saving considerable money compared to Shaw. My concerns echo a lot of the folks here, but am starting to get used to it.Noticed that we can now go back in the guide a watch a...
Why doesn't the guide show if a program is new or repeat on the listings? Even selecting (clicking the ok button) on the show in the guide and then selecting the + it only shows original air date... Sports often show multiple recordings of the same e...
I have tried to get this upgrade for 3 weeks now going on 4 and still can't seem to get it. After approx 9hrs on the phone, multiple calls to the call center and managers we still are no where, 3 last minute canceled appointments, Constant circle of ...
Hello, I had Telus PureFibre Gigabit Internet installed last month. How do I configure port forwarding and control the DHCP IP range on the Technicolor EWH1350TLU? What are the login credentials for the network access hub NH20T? Thanks.
Hello, I had some monthly promotions expire as my term ended, as well as some other price increases on my monthly internet plan. It was a huge increase in the monthly price, made months ago. I only noticed it today. Telus didn't bother to properly no...
