Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have a Telus Smarthub for rural area at our cabin on the lake that we travel to on the weekends, the last 2 months it has been crapping out. I arrive Friday night spend up to 4 hours trying to fix the connection, turning on and off, the whole bit, ...
This is the second time I’ve signed up for Netflix as part of my package but it won’t work.Signed up end of august. Received the emails to pair. When I click the link it says activated.My telus account shows Netflix is activated.But when I sign into ...
Young Sheldon Season 6 is currently airing on CTV. TV On Demand is missing the first two episodes.S06 E01 Four Hundred Cartons of Undeclared Cigarettes and a Niblingo - September 29,2022S06 E02 Future Worf and the Margarita of the South Pacific - Oct...
Every time I turn the TV on i have to re-login into PikTV isn't there a way to get it to remember me? Just bouough my first Apple TV (4k) . Pik TV wroks fine on my Windows lap top and used to work fine on Telus box until it stopped working all togeth...
We have been with Telus Internet since 2019, and we have moved from 2 houses since then. Internet speeds always spikes between 5 to 25 mbps with 5 being the most daily we get and rarely reaches 25, never past it. What can I do to fix this? is this a ...
I play an online video game in which having low ping is very important. The game is played on servers in Kansas, where I can get 52 ping on a good day. My issue is during the last few months my ping keeps going up, sometimes as much as 30 ms higher. ...
Ok this happens several times a day. My audio goe out of whack with the picture. I have to go into optic settings and go down to television then screen ratio and toggle from 4K and 1080. Then it syncs. I have a Lg OLED65CXPUA and a 4 k optik Telus bo...
I love the shows on Crave but I tend to use it last if nothing else is on other streaming sites. The reason is it’s so horrible to view contents or find shows! Why not have it like on the browser? Simple and able to see what the movie is about. It ta...
I don’t live in BC, AB or QC but wondered if Telus is coming out with a streaming platform (e.g. Netflix, Disney+, Acorn, etc) that will offer the Optik TV in other provinces that doesn’t require a physical device install?
I don’t live in BC, AB or QC but wondered if Telus is coming out with a streaming platform that will offer the Optik TV in other provinces without a physical installation like other streaming platforms?
