Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Just a quick question based on curiosity. When recording a TV show, does that recording get saved on a local PVR hard drive, or is the recording done over the Telus network and stored on a Telus Server (ie. cloud based)?
Okay this will be a rather long question, but would appreciate any suggestions. I am moving from a house that has cat 5 outlets in every room to a house that has no cat 5. It does have coax to all the TV's and I understand they can use MOCA adapters ...
I have been with Telus and got really great service for 50dollars a month my contract ending this month ther they want me to pay 85dollars a month for another 2yrs contract that is a rip off you will loose alot of customers that way me being one of t...
I had a technician appointment but he did not show up.I have waited for long time and I called to customer service centre and the representative agent did not say "sorry about that" or "sorry to hear that".The agent said that he did not about that ma...
My telus technician to install telus pure fibre connection was supposed to arrive a long time ago but never showed up, none of the support connections help, and if i dont get this done by end of month their shutting down my wifi, what am i supposed t...
Contacted customer service support online, big mistake, didn't get any satisfaction so called the 1-888-811-2323 number and was on the list for a call back. They called me three times and each time I was told to press 1 for a person, put on hold and ...
Any clue when the self service site to register a static IP to MAC address will be available on the fibre Internet network?There used to be one for copper DSL lines, but now it just redirects to a web page that says to call a number.I don't want to s...
Hey I have a quick (possibly dumb) question.I remember when we were setting up/troubleshooting my home phone that the tech said we could plug directly into the big square panel hub thing (forget the name) as it has a port listed as “phone”I thought t...
I'm an existing Telus PureFibre customer (and very happy with it). I have a question regarding my in-laws configuration. They currently have Telus Fibre 75. Their internet goes into a small ONT and from there into a T3200M wifi modem. The wifi modem ...
The last two episodes of My Brilliant Friend season 3 (episodes 7 and never showed up on my online Pik TV Crave channel. Do you have access to them?
