Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I recently upgraded my internet plan from 300 to 750Mbps. I use a starter Telus Boost pack. I'm unable to have both access points wired to the modem (T3200M), so I have one sitting next to the modem (wired) and the second one in the bedroom where I h...
My emails are bring saved as drafts
I have access to 3 networks, and I have 2 modems because of the distance between my computer location and my Optik TV. I have been logged into the 4G network, but noticed that I also have access to a 5G network, but did not try to access it. Today, I...
When I’m playing call of duty I start lagging even though I get around 20 ping. I’ve reset my modem and I still lag.
I used the default options for setting up the hub to use OpenDNS but its not working. https://support.opendns.com/hc/en-us/articles/228006047-Generalized-Router-Configuration-Instructions OpenDNS says I'm connected and using their DNS servers but I c...
Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...
Good morning, I manage a residential property that has many rusted out and leaning utility boxes. They are quite the eye sore. Could someone let me know how to get these remediated?
We just painted the rec room and in the process things were moved and cables disconnected. Now things are reconnected and cable and internet work fine but phone doesn't. I have a telephone cord running from the Nokia box to the wall. The POTS light i...
I'm currently on a 5GHz connection but require a 2.4GHz connection for my Arlo camera. How do I go about doing this?
I am going to get fibre installed so I got my home wired with cat6 cable for internet and telephone with a router that has an sfp port. Could I use a voip phone? Or would I have to get a wireless home phone? I definitely don't want an ONT box if I ca...
