Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have several smart home devices on 3 levels in my home - 6 light switches, 2thermostats, 2door locks, 1door bell cam, 1sprinkler, the usual home-office gear and personal devices (about 8 on wifi), plus 3 TV/PVR bases. I have a 3200M in the basement...
Hi, My billing cycle ends after April 30th. If am over my data limit on April 30th how is additional data treated between the 30th and the start of my new billing cycle? Does data usage reset on April 30th? Am I charged for data used between April 30...
Is it possible to wirelessly pair my Netgear router with my Telus Smart Hub? I don't want to have to run an ethernet cable from my router to the Smart Hub.
Anyone know if I can attach another router to the Data 2 output on my Nokia Fiber modem? I have seen an answer to the extra router question that suggests a Gigabit switch between the ONT and the 2 routers but it would be simpler to use the Data 2 por...
While dialing the dial tone does not go away, therefore can't dial out. Any suggestions
I have been getting very poor speed from this setup lately. I currently have 2 boosters installed with the T3200. (Single family dwelling) The modem is putting out the correct speed but the boosters are not .The speed has been fluctuating from about ...
Currently have shaw as I was misinformed when I bought the house that Telus dont provide service.I can get internet 50 but recently it has been suggested to me that my area of the NE of Calgary will be upgraded to fibre .If i were to sign up to a two...
Eh folks- sorry if this has been asked a bunch of times... my search results don't quite hit the mark. Wanting to add a couple of Asus routers in repeater mode to the 2 unit "mesh" since the signal strength is below desirable. Why would I even have t...
Hi, so a few days ago some of my devices can’t connect to the internet. My TV, PS4 and my printer all can’t connect to the internet. They are connected to the wifi but the internet doesn’t work. However, my internet is working fine on my phone and la...
Hi, Wondering if anyone else is having issues with their fibre optic internet service? My modem constantly disconnects from the telus network and both Internet and TV services are affected by this. It's really frustrating now more than ever as I have...
