Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Just spent 2.5 hours on the phone. First 1 hour and 1/2 to speak to someone in Manilla and I asked for a referral to Canada because the last time I tried to deal with a technical issue the person wanted to send a technician out and it was not necessa...
Hi all, After reading many posts here regarding which routers to use I chose a tp link archer 3200. My goal is to remove the actiontec completely. There was a post https://forum.telus.com/t5/Internet-Home-Phone/Solved-3rd-Party-Wireless-Router-for-Te...
I have an optik service with 2 tvs. One PVR and one wireless box. Can my PS3 (which gets the wired internet) be used for TV?
My in-laws have been on Telus email since the early days of telusplanet dial-up. They are moving into a retirement home and the internet service available in the building is through shaw so they will be shutting down their telus account once the sale...
When I inspect the ONT, the LAN1 light flashes between amber and red whereas the other lights are all green. Any concern or remedy?
I'm having an issue where every month or so, my T3200M seems to "forget" (i.e. the rule disappears from the list of forwarded ports) that port 32400 is forwarded to enable external access to my Plex server. Adding the port forwarding rule back into t...
Can you give me the direct telephone line to talk to Telus Plant folks about a guy wire needing to be relocated due to new garage build? I can't get to anything but front facing client related customer service folks.
Out of the blue, I got a message when trying to retrieve my Telus.net email on my iPhone, as I have done for many years. The error message stated that the imap.telus.net username or password were incorrect. I know my username and password are correct...
I would like to know how I would contact someone in the planning department at Telus that could give me an honest answer as to when I could expect ANY form of service in my area. We have been told sporadically for years that 'it's coming' but has nev...
I have 7 devices connect to a 8 port switch that is then directly connect to a LAN port on the T3200M and approximately 7-8 wireless devices via wifi as well as 2 other devices connected directly to the LAN ports on the T3200M. Every device is assign...
