Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
How to change wifi password
Please stop telling customers to bring their equipment returns unpackaged to Canada Post! I work for Canada Post and we DO NOT provide free packaging materials. It's very frustrating to have people come in expecting us to package things up for them b...
I can't see an option to specify routing rules on the router. Do I need to log in with a CSS account to access these settings?
Greetings, The connection to my printer breaks every time the router assigns a new IP address. I would like to assign a static iP address. I called technical support, but I couldn't explain what a static IP is. I think I have the Actiontec Advanced W...
Have had an ongoing problem with all versions of iOS 13 on my iPhone 7 dropping my home WiFi connection. My recollection is that this issue has started with the "upgrade" to iOS 13 and was not a problem with iOS 12.4.1. I have tried all the usual tri...
My wife has a home based business and recently hired an employee that will be working remotely from their home. We have been using TeamViewer to access a spare computer but are looking for a better setup, thinking of a VPN.I have read that the T3200M...
Hi, I'm trying to set up a Synology NAS with a Static IP Address using the Telus Modem ActionTec T3200M. I've tried DHCP Reservation using the MAC address and selecting an IP. I'm not very well versed in this area and was hoping someone has run into ...
I am currently on a 15Mbps internet plan on no contract and want to switch it to the 75Mbps plan that is on a 2 year term. How can I do this, if it is even possible?
The access point where the Fibre connection comes into my apartment is not in a good location to leave the modem/router, considering where most of our internet connected devices are. So I'm wondering if anyone has ever used a pair of powerline adapte...
Hello I am wondering, Will Telus Boost WiFi work with Telus Smart hub? Thanks
