Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I recently moved to Whonnock area which is easy of Maple Ridge. I'm on 6Mb download and 1Mb upload. I'm ok with speed since there is no higher speed available but there is sporadic internet drop. Since I work from home, I can easily tell when my conn...
Hello,I am just wondering if anybody was ever offered to try and solve a problem by using LogMein Rescue screen sharing software after contacting Telus Help via chat on their site.My grandma recently contacted Telus via website and tech support asked...
Would anyone happen to know what Smart hubs are compatible and work with Telus?? Also what external antennas are compatible with the Huewei b612s-51d Smart hub?
My copper drop from the Telus ped to my NIC is spliced and gets wet, so I lost my internet connection and get poor TV. Telus has tried different pairs but the problem still comes back. I have heard Telus can use my coax from the ped to my NIC, is thi...
So basically, when Tony, who came to our building in Richmond back in July/August 2019, when we upgraded our building optics told me we are guaranteed to be on a fix term of $60/mo internet services + $10/mo PikTV, he was either lying or he was ignor...
When I logged in today I got a message saying my home internet plan was going up by $5 a month even though I'm under contract on Internet 150. Did I miss something in the fine print? Can they do this?
Just checking - received an email regarding email server upgrade. (from 'telussupports@email.telus.net "Due to this new upgrade, your email was unable to receive Twelve (12) of your new messages, which was placed on hold during the process." "CLICK ...
Hi, I've got the T3200M modem and just got a starter pack of Boosts. I used to have an Extender, which I did not like because it was running a different SSID (I was told it's not a good idea to use the same SSID for it as the main router's for confli...
Hi there ,I plan to leave Canada on next Jan for long term . I try to find the way how to cancle Telus nternet but I just got confuse already Just wonder that can I do cancle internet by online? or walk in to Telus store ? or have any one know how to...
Is it possible to remove the stand from the TELUS Boost box?
