Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have an appointment for PureFibre connection and will keep my current plan for TV, Phone, & Internet and have some questions and concerns that I can't find answers for. I am currently setup on Internet 15 with Optic TV and Telephone. 1. What happen...
Hey, wondering if someone can help. I recently had an email from Netflix telling me to update my payment info. I asked my boyfriend to do it as he pays for a family account that I have my own log in for, its not actually my bank card on the account. ...
Just seeing what the ideal requirements are for finer in a new home.Do I run a fiber optic from the connection to the modem or cat 5 ??My existing house runs cat 5 from the connection point to a Modem in the centre of the house. What's the recommende...
I received a mail telling me I was nearing my limit, so I went to look at upgrading. On the welcome page it says I can get unlimited internet free if I'm on a 2-year plan. I am on the plan but can't find anywhere to upgrade to free unlimited. Can any...
So, due to some previous problems and concerns about e-mail security on less secure WiFi, I've installed Norton Secure VPN. Now - most of the time - when I try to send e-mail from Outlook 2016 on a Windows 10 machine I get a Send/Receive Error. This ...
How to change wifi password
Please stop telling customers to bring their equipment returns unpackaged to Canada Post! I work for Canada Post and we DO NOT provide free packaging materials. It's very frustrating to have people come in expecting us to package things up for them b...
I can't see an option to specify routing rules on the router. Do I need to log in with a CSS account to access these settings?
Greetings, The connection to my printer breaks every time the router assigns a new IP address. I would like to assign a static iP address. I called technical support, but I couldn't explain what a static IP is. I think I have the Actiontec Advanced W...
Have had an ongoing problem with all versions of iOS 13 on my iPhone 7 dropping my home WiFi connection. My recollection is that this issue has started with the "upgrade" to iOS 13 and was not a problem with iOS 12.4.1. I have tried all the usual tri...
