Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
is there anyway to see if it needs an update? do i log in to my gateway and some how do it that way?
I'm trying to give my meta quest vr a more stable signal on Wi-Fi but thought maybe static ip but cant figure out how as I add it and it disappears after i enter it there's no list to show its done
My internet service was suspended without notification. It is suspended for 2 days, Telus customer service is kicking the can down the road. One agent simply deceived my wife, mentioning you are not authorized. I want my service resumption immediatel...
Does someone have the direct number to the support team? The regular internet support line team says it's the off net team but can't find an outside number to give me. There's no number on telus.com for the service. Also, what are their hours?
When I signed up My internet it was supposed to be $70/month, but after a month it went up to $130/month. Then I went to take a look at my agreements somehow it was changed without my consent and it's supposed to be a 2 year agreement!
HI there. Just wondering if anyone else is subscribe to this Channel.. Entice TV? My question is.. There are four menu at the main screen 1) Subscription 2) New This Week 3)Quickies and 4) All. I am thiking you have to pay for VOD on 2,3, and 4 but d...
Is there any sort of protective cover you can buy for this remote? I’ve had mine for a couple weeks and the cover has popped off pretty easy, even when it’s dropped on my bed or the carpet. Anyone else have this issue?
I recently had 1.5GB Fiber installed and my my IP address is indicating that I am located in Vancouver BC even though I am in the Toronto area. This is messing up the regional restrictions on some of my streaming services that I use and have no idea ...
Who do we need to contact for contract renewals? Telus reps visited our community earlier in the year and said someone would call us in November. They didn’t.The reps also said the price would remain the same. Just wanted to ensure that will happen.L...
Why does Apple TV drop frames. Specifically watching "Presumed Innocent". I'm watching via Dolby Vision on a Sony XBR Every second or so it stutters and or drop frames. I have version 12
