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How to Contact Telus Without a Canadian Number?

Kien
Neighbour

I recently moved out of Canada, and Telus is charging me for not returning their router, even though I have the Canada Post receipt as proof I have sent to them.

 

The issue is, I can’t find an email to contact them, and their live chat keeps asking for a Canadian phone number, which I no longer have.

Has anyone dealt with a similar situation? What’s the best way to reach them from outside Canada? 

2 REPLIES 2

Kien
Neighbour

C_Fun
Community Manager
Community Manager

Hi there, can you send @TELUS_Support a private message and we can look into this for you?