a month ago
I signed an agreement on Nov 30 2024 , it was about a $15 bill credit for my mobile service , and it last for 24 months. However, I just received the bill and found that the $15 bill credit didn't apply. Would you explain what happened?
Hello Edwinlam1388, we'll need access to your TELUS account in order to answer your question. We'll send you a private message soon, thanks!
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
I still not receive your message or do you need my contact?
Hello Edwinlam1388, we did sent you a message last Monday, we'll try to send you another, thanks!
Alright, thanks for letting us know. Let us know if you ever have any other questions or concerns, thanks.
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