Mobility Products and Services
Discuss TELUS Mobility devices, equipment, and service.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Web Store Issue

Three weeks ago I attempted to order a Certifed-Used Like New, IPhone 14 Pro Max.It showed as backordered in the Web store but still let me order it and said they would ship with in a week of ordering. The shipping date came and went, I then received...

Sisted by Neighbour
  • 3275 Views
  • 1 replies
  • 0 kudos

Issue with samsung 23 ultra

HI i got a new samsung 23 ultra in december in march it out of the blue it wouldnt register sim card or stay on ... i sent it in to samsung and its not covered on warranty apparently because a a small scatch in the screen.... so i got a second opinio...

candacer by Neighbour
  • 1437 Views
  • 2 replies
  • 0 kudos

Mobility Plans

Two weeks ago I upgraded my wife’s account to a U.S./Canada plan for an extra $5. Yesterday o had to increase my bill $35 because the “only available plan” was premium US/Mexico/Canada. After several attempts talking to customer service they assured ...

Fisher19 by Neighbour
  • 1752 Views
  • 1 replies
  • 1 kudos

Resolved! Loyalty offers

For the last few weeks, as noted on my last call with Telus I have been having issues with the Telis website showing the correct amount once i get to the cart. For example even though i had unchecked bring it back, it would still try to checkout as b...

Royal403 by Neighbour
  • 2494 Views
  • 2 replies
  • 0 kudos

Horrible service

I am tired of Telus and their billing service. They keep adding extra stuff to. Won’t even give me a notice from getting shut off. I am not resigning a contract with them!

Home security and mobility

Telus is an absolute joke. They have sent me a message on April 28th saying my appointment for may 1st was cancelled, and when I called they told me to ignore the message and that they were still coming. I then got another message today asking for me...

5G Smart Hub dropping 5G signal

Upgraded from the old smart hub to the new 5G smarthub outdoor unit 3 weeks ago, and the consistency of the signal had been excellent, always between -95dBm and -98dBm (4-5 bars) 5G on the device webpage. Speeds the promised 100MB. However of course ...

kb2 by Neighbour
  • 2317 Views
  • 4 replies
  • 0 kudos
Trending tags