@TELUS_Support Feedback:Customer Service Experience:Initially, I was a bit skeptical about switching from Rogers to Telus due to many negative posts about customer service.My actual experience with a Telus customer service representative was excellen...
I want to know if I have this plan and I am traveling to St Maarteen am I covered under the Caribbean islands and do I have to enable roaming on my phone?This is the plan I have:5G+ Premium Unlimited Canada-US-Mexico-Caribbean 150Included services150...
I got my teen a phone a while back on the family plan. Add a line for $45/month. I was promised when I got this line that I'd always be able to upgrade the phone for my teen when his upgrade was due without having to change my plan. Telus app now tha...
Hi,Home writing this in regards to not being able to communicate with anyone that has been able to fix this issue. I’ve been on phone calls and I’ve been told that they can’t fix it. Went on the phone. I was put on hold for hours just to talk to th...
Anyone else facing an issue where every time you try to upgrade your phone, it leads to a this page is broken link? It seems to be account-related as if I try browsing it without being logged in it works, but there's no email to address to reach out ...
When I try to upgrade my phone via the My Telus app it keeps saying it can’t be completed online and I’m not able to get a hold of a representative on the phone.
What can I do about it??
My price plan for 3 lines changed in between the contract term. they removed discounts they offered at renewal & sold me plan & device for 2 year contract term. but now changed price & breached contract . will go to court as i have all emails & conve...
Hello,I have just signed up for stream+ and i cannot get TelusTV+ to activate. I click the link to activate and it takes to to stream+ site. when i try to log in it tells me I'm not logged in, or takes me to the login page and i sign in using my TELU...
Here's an organized summary of my experience with Telus, comparing it with my previous Rogers plan:Comparison of PlansFEATUREROGERS PLANTELUS PLANPrice$35 CAD$ CADData150 GB (100 GB bonus for 2 years)250 GBGlobal Minutes1000 minutes1000 minutesCovera...
