Mobility Products and Services
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TelUs TV+

The New Telus TV+ APP I receive an error report and its says.430-10146 Your rental has expired or this program is not included in your subscription. Please repurchase.Can you tell me why this would be and I can't find anything in the site to get the ...

Bure1096 by Neighbour
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Roaming on Rogers

Rogers customers are set up to roam freely on Bell and probably Telus towers when there is an absence of a Rogers signal (Rogers "EXT"). I believe that the feds mandated that some time ago. However, am I as a Telus customer able to roam freely on a R...

Snowdog by Neighbour
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Resolved! Credit Card Fees

I’m shocked and amazed that Telus has chosen to penalize its customers for using their CCs to pay for services. While CC fees are definitely high in Canada for businesses, any organization with a halfway knowledgeable CFO has already incorporated the...

cmarcj13 by Neighbour
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  • 1 replies
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Resolved! Port number from one Telus Epp to another

I have access to two different Epp through different employers. I found an offer for new account on one Epp with several discounts, making it cheaper than existing account on other Epp. Can I get the new Epp and transfer number from old Epp or do I n...

contract renewal - can I BYOD?

Even though it doesn't seem to matter much to Telus in terms of offers/discounts, I'm a long time Telus Mobility client, where in the past when my cell contract is up for renewal, I just pick the new device either in store or online but I am consider...

sammysjeep by Helpful Neighbour
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Prepaid plans

Hello. I am traveling back to Canada in a month to visit family. I'm just wanting a prepaid plan for about 5 weeks only, but I cant find cancellation policies anywhere and don't wanna get stuck with paying alot of money when I leave to go back home. ...

No service for a month. Telus says the problem is me.

I'm at a complete loss here.Since travelling to Vancouver and back to Toronto a month ago my service has gone down the gutter. In fact, it's as though it gets worse every day. Dropped calls, calls that don't connect, vmails received with no missed ca...

Lundon by Friendly Neighbour
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