Mobility Products and Services
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# being held HOSTAGE.....

Been at this for a while, hopefully someone can guide me in the right direction!I have had the same cell number as long as I can remember.My partner of 15 years suggested about 5 years ago to move my number to his plan.Long story short... We had a fa...

Jenni1 by Neighbour
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  • 1 replies
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Slow down speeds

Hello I am curious how many are frustrated with telus and the super slow slow down speeds? I have the best plan they offer and after 10 days the service is terrible then I suffer for the rest of the month with unusable service can't with news or vide...

Terance by Friendly Neighbour
  • 1332 Views
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Resolved! Can't call. And I can't text

I just recently switched to Telus mobility and now all of a sudden I can't call people nor can anyone call me, on top of that I can't send out or receive any texts. What am I supposed to even do in this situation?

Outgoing Caller ID Name

It is unacceptable that Telus mobility users that have either family or business plans with multiple devices cannot set an outgoing Caller ID Name individually for each device on the plan. Currently, the only option Telus is offering is that only the...

spada by Neighbour
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  • 6 replies
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Rural Smarthub

Why do we have to purchase/pay the Smarthub (ZTE) equipment? Unlike wireline internet, the equipment can be rented. Is there any reason behind that?

Robert9 by Organizer
  • 2215 Views
  • 1 replies
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Option de données

Bonjour.....ayant un forfait prépayée de 365 jours j imagine que l achat de données expire eux aussi a 365 jours !!!!!! Merci de confirmer.

Yvanp22 by Neighbour
  • 3801 Views
  • 2 replies
  • 0 kudos
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