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Resolved! Cancel order

I received a call from 780-925-8777, who told me they are from Telus, offering monthly discounts and phone regarding the Loyalty program. I have just realized that this could be a scam but have put the online order via My Telus app a minute ago. Is t...

Somkanya by • Neighbour
  • 665 Views
  • 1 replies
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Telus TV

Hello, I used to be able to watch live TV and on demand programs on my tablet and my phone, however for the last year or so, I get a Playback Error message - Your rental has expired or this program is not included in your subscription. Please repurch...

melcgold by • Neighbour
  • 291 Views
  • 1 replies
  • 0 kudos

Billing peculiarity

I just got my first bill notification by email. I'm being double-charged. My account has two lines. Each line is being billed at double the plan price. I signed up for the $65 month plan on each line. That's $130. But I'm being billed on each line fo...

JLnlsj by • Neighbour
  • 574 Views
  • 3 replies
  • 0 kudos

Cannot stop order

I tried to place an order for a phone and plan. I guess this is a lot to ask. I have had three emails and two phone calls to confirm my identity (I guess as nothing has gone anywhere). The money for the purchase was immediately processed and I have b...

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