Mobility Products and Services
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Changing business account to personal??

Has anybody ever had luck changing a business account to personal account?? No longer have a business and want a less expensive personal plan. Went into a Telus store and was told to call Telus support. Called and Telus support told me they couldn’t ...

Tricia25 by Organizer
  • 597 Views
  • 1 replies
  • 1 kudos

Unwanted Repeated Calls

I am experiencing persistent harassment from Telus, specifically from the number 1-866-369-9826. Despite multiple requests to stop, the calls continue unabated. I insist that Telus put an end to this harassment. They Keep calling day after day all ho...

Ty1 by Neighbour
  • 1191 Views
  • 2 replies
  • 1 kudos

Resolved! Constant Telephone Harassment

Every single day, sometimes more than once a day someone calls me from Telus or Telus mobility to tell me about new offers or such. It is horrible harassment, I tell every telemarketer who phones me to NEVER call me again and yet right quick they cal...

F-ingMad by Neighbour
  • 1203 Views
  • 5 replies
  • 1 kudos

Stream plus

I recently subscribed to Stream+ and during activation I tried to set up Disney+ as a new subscriber but it didn't work and kept asking for payment. I called Telus support right away and the agent there wasn't much help, she said on Telus' end it was...

Angelica by Neighbour
  • 431 Views
  • 1 replies
  • 0 kudos

Customer support

I'm losing my mind. I can't get any support from TELUS because the consumer mobility side keeps telling me I need to talk to the Business side, as I just signed up for an EPP plan from Shopify, and the Business side keeps telling me I need to talk to...

Arihj90 by Neighbour
  • 599 Views
  • 2 replies
  • 0 kudos

Resolved! Official complaint

I've been trying to reactivate my eSIM number on my new mobile, after my old one was stolen while in Panama - where i still am - about 10 days ago.Their customer support keeps transferring me to different assistants and departments, keeping me on hol...

DanteDMP by Neighbour
  • 662 Views
  • 2 replies
  • 0 kudos
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