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Stream plus

I recently subscribed to Stream+ and during activation I tried to set up Disney+ as a new subscriber but it didn't work and kept asking for payment. I called Telus support right away and the agent there wasn't much help, she said on Telus' end it was...

Angelica by • Neighbour
  • 462 Views
  • 1 replies
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Customer support

I'm losing my mind. I can't get any support from TELUS because the consumer mobility side keeps telling me I need to talk to the Business side, as I just signed up for an EPP plan from Shopify, and the Business side keeps telling me I need to talk to...

Arihj90 by • Neighbour
  • 624 Views
  • 2 replies
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Resolved! Official complaint

I've been trying to reactivate my eSIM number on my new mobile, after my old one was stolen while in Panama - where i still am - about 10 days ago.Their customer support keeps transferring me to different assistants and departments, keeping me on hol...

DanteDMP by • Neighbour
  • 706 Views
  • 2 replies
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What should I do?

Here's a summary of the situation: 1. I had a number ending with 88802. It was replaced with a number ending with 7846.3. I wanted to move my old number to Telus Business Connect. They said number needs to be active. Last time similar change was done...

heartin by • Neighbour
  • 700 Views
  • 3 replies
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Cancelled Orders and Refund Delays

I had order 2 iphone 16 twice, first Dec. 2 and found out on Dec 16th that my order was cancelled. Dec 16th I reordered 2 phones and upon following up mid January, I was told my orders were not processed again.... I have tried calling the customer su...

Boz0 by • Neighbour
  • 438 Views
  • 1 replies
  • 0 kudos

Europe 30 day Easy Roam Pass

I purchased the 30 day pass while in Europe and used it for 4 days. I returned to Canada for about a week and now I am planning to return to Europe. Counting consecutive days from when the pass was originally purchased, there is still about 15 days l...

hslawner by • Neighbour
  • 931 Views
  • 1 replies
  • 0 kudos
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