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Not registered on network

HelloMy phone keeps saying 'not registered on network' when I try and make calls, but has upwards of 4 to 5 bars. It also says emergency calls only. I have no data texts or call ability (except when I use wifi). I have tried turning off my phone, goi...

Misinformation About Number Porting

Hi everyone,I’m hoping to get some guidance or assistance from Telus support or anyone who’s dealt with a similar issue.Two days ago, I purchased a phone from Rogers. Before the return window expired, a Telus representative assured me that porting my...

Resolved! SIM card doesn’t fit

Ordered a new SIM card from Telus to swap into a iPhone 7. I can’t get it to fit, seems like a hair too big and maybe not long enough. Gold side up right???? I can get to fit white side up only. .

Lost Phone by UPS

I got a phone upgrade, Nov 23/2024 and the phone that I received (Nov 30) was not the one that I wanted (my fault). I returned by UPS (Dec 2) but the package was 'lost' between warehouse and address. Talked to an agent (Sabrina) who said that she wou...

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