Ok I have to post this bc I can't be the only. It makes my head hurt and actually is starting to make me kind of angry bc I am finding more and more frequently these kinds of confusing and feeling a little bit like false advertising things on the web...
I am changing my phone service to Majik Jack. As soon as I advised Telus of number transfer they told me they would CANCEL my service immediately. I am paid up until the middle of January!
For some reason, I don't receive an option to play the voicemail along with the text transcript. I have a Google Pixel 7 Pro. My wife on the same plan has an iPhone and hers works perfectly. Several calls to support and no resolution.Searching Telus,...
Here is my first bill. - $45 for 200gb plan. Should have $5 off a month for 24 month- $70 activation fee. Should of been waved. - $35 month for pixel phone- $15 month for device protection. Should be waved. For 6th month. I should of receiving a 1 ti...
Does anyone know what the Telus Webstore hours are because I've called them twice and it's saying that they are closed at 11:30 in the morning.
What an absolute nightmare has it been trying to deal with Telus!!!! I recently switched from telus to bell as a result my telus account got cancelled. I was on the Bring it back program. The associates in store told me that customer service would be...
I am looking to change a rate plan while I am under a 2 year contract (with a device). I spoke to one of the customer support person on the chat and they said it can be done without changing the contract. I later called to get this changed and suppor...
Hi there, I was provided with the instruction to go to www.telus.com/disneysubscription then select the plan with the purple banner "Redeem 24 months of Disney+ on us", which is the Disney+ standard plan. After selecting "Add now", it requires me to ...
Hello. My wife recently received her permanent residency in Canada. I thought for Christmas it would be nice to get her a new phone and a cellphone plan. I went to a Telus Connect store in Surrey, BC and said I wanted to add my wife to my Telus plan ...
I submitted a request to price match the pixel 9 pro EPP promo as it went to $10/mo from $13.46/mo. They said they would let me know in 1-3 business days but I haven't received an update. A number from Telus called me but it hung up right away when I...
