Upgraded from the old smart hub to the new 5G smarthub outdoor unit 3 weeks ago, and the consistency of the signal had been excellent, always between -95dBm and -98dBm (4-5 bars) 5G on the device webpage. Speeds the promised 100MB. However of course ...
It’s been over a week and currently my tracking information now states that the date will be provided later. I’ve talked to UPS numerous times they just keep telling me it’ll be delivered the next day by the end of the day we’re just getting nowhere....
I just signed up for Stream+ premium and I successfully activated Amazon Prime and Netflix Premium. However, when I activated Disney Plus, the billing method didn't change from Google to Telus. I need help getting Telus billing to take over Google bi...
Hello, is the May 3rd update for Samsung on Telus going to be a huge One UI 6.1 update party? All of them says "Optimizations+Security Update" and it's listed for S22 Series, S21 Series, Fold 4, Flip 4, Fold 3, Flip 3
Did a routine phone-in check for my (Prepaid) balance. April 27/24."Your balance is... 10 dollars and...and will expire February 24th, 2025"I paid (in person) 100 dollars + tax in January 27, 2024, and have the receipt. So I logged into my account an...
I had to speak with five people today to get an answer about upgrading my phone. The agents I first spoke with did not listen to my issue and did not know how to solve it. One agent completely ignored why I was calling and proceeded to "mansplain" th...
Is anyone else experiencing issues with SMS, having to retry sending text messages? Or issues getting phone calls? My location is in Eastern Ontario, so curious if there are issues.
I was on vacation out of Canada with data turned off for primary TELUS number (I have used other travel sim).However,they charge me for 4 days in roaming even the data was turned off. When I call to complain ,customer support told me that if I don't ...
I received a message at the anniversary date that i had to return my iPhone 13 or be charged 390. I returned it on Jan 12th. Before the dead line. Phone is in perfect condition....and telus has charged me 390 regardless. And charged me 60 dollars for...
I cannot find out if Telus charges for international wifi calling. Can anyone tell me? My data roaming is off and my wifi calling is on. Thanks
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