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Changing business account to personal??

Tricia25
Organizer

Has anybody ever had luck changing a business account to personal account?? No longer have a business and want a less expensive personal plan.  Went into a Telus store and was told to call Telus support. Called and Telus support told me they couldn’t help me as it was a business plan, and they transferred me to the “business” department. The Business dept told me they couldn’t help as they only deal with business accounts and I want a personal account.

This seems crazy that I can’t switch this and that no one can assist me. But I was told I could take my number to another carrier lol. 

 

1 ACCEPTED SOLUTION

TELUS_Support
Official Support Team
Official Support Team

Hi there, we will reply to your private message. 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

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1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hi there, we will reply to your private message. 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.