In July 2022 I topped up my 12 year old son's account with a voucher. I allocated the money to the auto renew but now the money dissapeared from the account. I called and they alleged the credit was used on internet during the last week. He did not p...
Hello,I’ve been a mobility customer for a while.I’ve noticed my iPhone obtains an external mobile public IP address for the past couple of years from a small pool:207.228.78.0/24The IP address most of the time lists me as in Calgary when I’m 3 hours ...
Hi. I was just wondering if there’s a way I could see my credit limit (if there’s any) on my account. When I opened my account in November, I was told I had a credit limit of $300.There’s nothing on my account when I check on the app or on the websit...
I am unable to activate a new SIM card online for a pay as you go plan. The system continues to glitch at the payment confirmation stage. Please advise.
Good morning I have my Iphone 13 with TELUS, and a work phone with Fido. Carrying two phones is annoying is there anyway (eSim perhaps) I can use the Iphone 13 with a Telus esim and use the physical Fido sim as well for that line? or some variation
Has anyone else had the worst service in the last few months live 45 mins out of Edmonton and no matter where I am in Edmonton or surrounding areas constantly dropping calls. I continue to call Telus they get me to reset network settings it doesnt he...
What does a man do about not recieving his SIM card in the mail and not used the services provided by company and the accout is due for payment ?
Does anyone living in Rosedale (red deer) have the worst service, always cutting out, no one can ever hear you?
I am currently with Koodo, on a monthly prepaid plan. Can I switch to Telus, porting my current number over to a Telus Prepaid Monthly plan but have my activation be on an eSIM voucher instead of a physical SIM card & will I be able to use the number...
I'm confused. I never did that and it seems legit. It has my account numbers and phone number associated with the account. Anyone else receive this email
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