Dear Telus Management, I am writing to express my deep dissatisfaction with the customer service I received while attempting to clarify the details of my new contract and discounts. My recent experience has left me feeling frustrated, undervalued, an...
Koodo wrongly sent my name to collections I have bee On the past for about 5 hours between yesterday and this morning, but no ones seems to know how to help me. My Koodo lines were canceled by a clerk who called in Koodo CS and obtained confirmation ...
We just switched from Rogers to Telus and now our Telus bill does not reflect the plan that was sold to us by sales rep who came to our home. which Telus number is best to call to get this corrected?
What is the best Telus number to call to get our bill and plan straightened out. We are not being billed for what was promised to us by sales rep who came to our home.
I looked online and found a deal for a plan and a new phone. I went down to the actual kiosk and spoke to an associate who reviewed and confirmed the plan with me. I was on my lunch hour so I told him I'd have to come back the next day to have more t...
The customers get free perks in Koodo. Telus should start offering those perks as well. Lot of people are with Rogers for their network coverage as they have less dead spots. Rogers subbrand Fido offers 5 hours of unlimited data in a month. If Koodo ...
Does anyone have a phone number that allows you to speak with a real person??
My house is a farraday cage, and I *have* to use wifi calling. It's not great. Sometimes I get robot-voice, underwater-voice, and really bad audio dropouts -- like I'm hearing every third word. We have have gigabit fibre, and the call quality issues ...
Made the mistake of signing up for home and mobile services with Telus after speaking to a door to door Telus representative. Some family members also signed up at the time for home services. We were told our $70 connection fee would be waived and th...
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