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Websotre order support

Has anyone been able to get in touch with the webstore supervisor or manager. Ordering off the webstore has been the biggest hassle ever. there are problems with all aspects of my account. the mobile plan, the amount i pay monthly for the device, the...

mimico_4 by • Neighbour
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  • 4 replies
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Bring it back EPP confusion

Good morning So I switched my plan from a regular consumer plan to EPP a couple of weeks ago which means I hate to cancel what was left in my current plan- only a couple of months. I was told don't worry just bring back your current iPhone 13 to reta...

mike76 by • Organizer
  • 2262 Views
  • 4 replies
  • 0 kudos

Why do I feel like I’m being ripped off?

In February I decided to switch my cell service from Bell to Telus. I contacted Telus and arranged for a SIM card to be sent to me. When I received it I followed the instructions online. Initially I thought it was working because I could call out but...

Resolved! APN for MMS only

Is it possible to use an APN that has type: mms. Instead of default,mms. I do not have a data plan and only want to use the MMS messaging that I pay for.

Resolved! Billing explanation - Mobility

Unlimited 60 5G+5G+ Speed (up to 2Gbps)60GB High Speed Data On my March bill I noticed High Speed Data and Data Usage. What does this mean? I have a Pixel 6 Pro and iPhone 14 Pro Max Data Usage - Mobile High Speed $0.00Total used 871.225 (MB)Data Usa...

kiranjoy by • Neighbour
  • 2253 Views
  • 3 replies
  • 0 kudos

5 G Ottawa

I have a 5G account in Ottawa that tells me I can get access to speeds of up to (That's the selling point, up to ) bleh bleh bleh.. However my speeds are often closer to late 90s broadband ..20m/sec sometimes less. On a iphone 15 pro max so thats not...

mike76 by • Organizer
  • 1173 Views
  • 2 replies
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Resolved! Stream+ Activation Question

The subscription section of MyTelus keeps saying to activate the Stream+ Basic, but I have already setup and activated the Netflix, disney plus, and Amazon prime accounts for them. Despite this, MyTelus claims that Netflix has not been activated. Why...

BradG by • Neighbour
  • 2347 Views
  • 1 replies
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Resolved! Canada USA Mexico Caribbean plan?

Seriously considering switching as I’ll be taking a few trips in the next few years. Look like Roger’s is offering the Canada-IS-Mexico plan with Caribbean islands.Does telus have this? I’m in a contract but it will be cheaper for me in the long run ...

OD by • Organizer
  • 10872 Views
  • 2 replies
  • 0 kudos

Google Play Services log-in request

Constant sign-in request for Google Play Services, Drive, Docs and Sheets which are all denied by Telus restrictions in Work Space. I've been in touch with Google Play support and work Space support. The common response is this is an ISP issue. Deep ...

Gramps by • Organizer
  • 1624 Views
  • 2 replies
  • 0 kudos
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