Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Telus has a poor automated telephone service

Telus has a poor automated telephone service, trying to call in and talk to someone is nearly impossible. Why is it so hard to actually be able to talk to a representative??????Update: Afterfinallly getting transferred to real person on hold for 35 m...

Poor Condo service

I live in a condo on the water near the US border and we only receive US providers for cell service inside our condo. The only service we can get from Telus is in the hallway or in the lobby. The Telus’s wifi acts weird and disconnects when the Telus...

Pfs67 by Neighbour
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Checking for scam

My wife got a call and I answered it for her and chatted to a telus guy Deepak. She thinks she might have reached out to telus for security or something.Offered for 4 lines 34 bucks with i think unlimited canada wide with 30gb each.And just under or ...

Trarki by Neighbour
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  • 1 replies
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Telus not respecting offers

I want to renew one of the lines I have in my business account, but I'm just getting frustrated with service as nobody can help. I have this promotion on the website and every time I call (I have wasted so many hours, sometimes the call drops and nob...

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Call forwarding charges

Hi,I do not use call forwarding on my phone, but on occasion will forward my work landline to my personal cell phone. Work phone pays for the call forwarding in those situations. However, I will occasionally get charged for call forwarding on my pers...

Cyber Monday Deal -$30-$35 BYOD CAN-US-MEX 200 GB or $45 with phone

Telus Cyber Monday Deal Extended -$30-$35 BYOD CAN-US-MEX 200 GB or $45 with $0 PhonesCANADA-US-MEX PLAN - unlimited 200 GB 5G+ for $45/mo/line (4 lines minimum)- Unlimited CAN-US-Mexico Calling & texting and Roaming- Intl messaging- 1000 Intl Minute...

Sofi by Friendly Neighbour
  • 5228 Views
  • 3 replies
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Telus Mobility Scamming

Last year in March i called telus for my internet services issue and then the customer rep said they have good mobility plans, I told them its fine and they opened account and they said i will get SIM cards in mail but after couple months waiting we ...

Sudesh by Neighbour
  • 3106 Views
  • 5 replies
  • 1 kudos

Resolved! Telus text promotions?

I keep getting texts from Telus every month telling me to upgrade my rate plan. But when I go online the promotions aren't there. And when I go into the Telus shop they read the text from my phone and get confused and have no clue about these offers....

Lina222 by Neighbour
  • 3039 Views
  • 2 replies
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