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Pre-authorized billing issue

I keep receiving notice of having my mobility service being discontinued for non-payment, despite having a pre-authorized credit card set up, and having all my accounts paid in full. Why????

Melcp by • Neighbour
  • 1123 Views
  • 1 replies
  • 0 kudos

Spam Calls and Roaming Robbery

On my usual day to day phone use when in Canada I get a frustrating number of Spam calls. This is infuriating and time wasting but at least I'm not charged extra to hear them when at home. (Side note: Is there nothing that phone companies can do to s...

Resolved! 5G

Does anyone have this issue ? When you are supposed to be in a 5G area you get 5G plus then it returns to LTE never just 5G, the plus area is small but when in a 5G area it should stay on 5G not LTE. Occasionally if you surf the internet.it will flas...

nash211 by • Advisor
  • 6257 Views
  • 6 replies
  • 0 kudos

Is telus@e.telus.com legit

Is telus@e.telus.com legitGot a home security quote from this email who connect me to telus mobility agent later became I was interested in cell dealMy brother think it isn't legit

vivianso by • Neighbour
  • 5187 Views
  • 7 replies
  • 0 kudos

5G / LTE B71 (600 MHz) Montreal

Hi,is it normal that there is 600 MHz antennas liste in the database of a tower near me in the east of Montreal not powered? Additionally I am not seeing them with the app I have on my S20 5G. Powering those antennas would greatly improve the recepti...

Mathsss by • Organizer
  • 4886 Views
  • 9 replies
  • 1 kudos

Two countries in one day

I'm going to travel to 2 countries in one day (Panama and Peru) if I use the easy roam, will I be charged double or just one time per day ($16) ,Jean Pierre

jpcarre by • Neighbour
  • 1845 Views
  • 1 replies
  • 0 kudos

Resolved! No cellular service in Mexico

I recently signed up a few Telus Business lines for unlimited roaming in Canada/US/Mexico, but arriving in Mexico, I have no cellular service at all!! Doesn’t work for other lines under the same account. I can’t call Telus because I have no cellular ...

scam

is there a dept in Telus investigating the reliability of their telesale agent?I was so upset being scam by an agent called Raymond

pac11 by • Neighbour
  • 2883 Views
  • 5 replies
  • 0 kudos

Daily fraud calls since porting number from koodo

Switched from koodo and get daily suspected fraud calls and spam. Almost all are rejected although one got through and it was dead on the other end. I look through my call history and have almost zero spam or fraud on koodo. Why is this happening? Al...

SMOKESKULL by • Friendly Neighbour
  • 2503 Views
  • 4 replies
  • 0 kudos
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