Second month with Telus mobility, running the 150GB unlimited data plan. Used up my 150GB high speed data and am now on the throttle speeds and it is completely unusable. Just ran a speed test and I’m getting 10kbps speeds when Telus advertises up to...
I am looking to switch one of my monthly lines over to a prepaid account. I have the following questions;- Is this possible, without first porting the number out to somewhere else? - Can I do this online?- Can I create a new prepaid account, and then...
I've been a Telus customer for about 7 months, while I didn't sign a 2 year contract as I already had a fairly new phone and didn't want to give it up. Now I'm wondering what is the minimum time before you can upgrade your non-Telus device to a new d...
Has anyone else noticed they just tried to sneak stream+ charges onto their bills without permission or approval? I noticed, called to have the service removed. Took 3 hours to do this and then got a txt at midnight that night saying it was added to ...
Why are your bills so many pages? Please shorten them. I have an iphone and an ipad and my bills are 10 pages. Yes I appreciated detailed info but the repetition is too much and some pages only have 1 or 2 lines of print. I print out my bills for my ...
Recently, I became aware that I could send money from my bank's website via INTERAC to a phone number as well as email addresses, which I had used often before to send and receive money.Now I notice I can send money to a phone number, and presumably ...
I lost my service today and need to revalid my SIM card.
Why don’t they tell you in store that you can get discounts online after you ask them if there better discounts online, there a 60$ connection fee and if you buy online you don’t have to pay, called Telus to inform them and ask for my discount and th...
I see "If you choose a new prepaid rate plan, using your service as pay-per-use without a prepaid rate plan will no longer be available. You will need to maintain a prepaid rate plan to continue enjoying your service." in Available plans and features...
Recently have noticed that the signal strength in North Vancouver is worse than ever. Phibbs exchange. 1 bar.4 blocks east of Lonsdale, 1 bar.Inside or outside calling is terrible. I have lived at the same house for 25 years, and it has never been ov...
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