Not sure what’s going on. I got a call to switch from Koodo to Telus but they couldn’t match the unlimited calling to 28 countries that Koodo has. Why bother calling if you can’t match the plan?
3rd month with telus on an EPP plan. Every time I click usage details it shows me “We're unable to retrieve your info at the moment.”I’ve called and they’ve verified they can see it but I can’t. I’ve tried on my cell, laptop and cleared all cache. Al...
I have activated my account as requested. But it will not complete. Advises me that awaiting account holder approval. I AM THE ACCOUNT HOLDER then it tells me wrong account number. Telus gave me the account number they won’t get paid until I can get ...
Is there a way to send saved voice messages from your cell phone to an email account so they are kept ?
We are a small business with 4 phones. We've been a customer since 1990. In the last year two of our phones are charged at a base monthly rate of $47.50, while 2 are now being charged at a rate of $59.00. The plan is the same. This of course does not...
Device: iPhone 12 Pro purchased new through Telus 2 years ago I was wondering if anyone has had this experience. In Edmonton, I use LTE because if I try to use 5G I find that I often get data timeouts and other connectivity issues despite having dece...
Last Thursday I switched over to Rogers, and I ported my number. I’ve had this number for ten years. Now, whenever I call Telus, the automated voice calls me “Sandra” (not my name). One rep called me Sandra as well, and when I asked her what was up w...
I drive for food courier companies like UberEats, Skip, DoorDash. I've been advised by a couple of them that they have special affiliate pricing for drivers on mobility plans with Bell and Rogers (Red Wireless). The price savings is dramatic!I've spe...
Hi - I just moved to the West Brant area, and the cell phone coverage is absolutely terrible. The calls keep dropping and there is no LTE coverage in the area. What is the solution to this problem? I feel like with the population booming in this area...
I am the account owner, after i make someone on my account the manager, will they be able to pay the bill?
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