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how to get sales to call

rganderton
Neighbour

I have asked sales to call me oh, a dozen or so times.  The automated call system is automatically blocked, so please do not use your "Callback" service.   It is a terrible service that we users block now.  Have an actual person call.  That will work.

 

(Still waiting over a month)

 

3 REPLIES 3

TELUS_Support
Official Support Team
Official Support Team

Would this be for Mobility or Home services?


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Business mobility.

I have requested a Telus rep call about 7 times now. They are using the Telus “Callback” feature.

That feature is now blocked outside Telus. (Auto dialers are blocked)

Please have a real business rep call so I can cancel services.

Thanks

We can send you a private message to discuss further, thanks.


If our reply resolved your issue, please click on Accept as Solution to help others in the community.