a month ago
There is a problem with the mapping that TElus uses sor the Service Outage App.
It is literally impossible to have the same rural land address somewhere else in Alberta.
EAch Rural Land Address is UNIQUE to ONE Property in Alberta.
It is very important that when you type in your RURAL LAND ADDRESS on the service outage map, that a) there is ONLY ONE, and it is yours, and b) you can report a service outage (like NO DIAL tone) on the app.
If you have any questions, feel free to ask.
a month ago
Hello northwinter and thanks for your post, we'll send your message to the team and charge and keep you posted of the result.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.