Home Services
Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 128365 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Team Member
  • 58250 Views
  • 43 replies
  • 7 kudos

Port Forwarding

in the new 192.168.1.41 login I cannot find any setting directing to advanced settings or anything of the sort I'm looking for port forwarding so I'm able to host dedicated servers

Shurii by Friendly Neighbour
  • 988 Views
  • 8 replies
  • 0 kudos

Pure Fibre Lake Bonavista

When will Pure Fibre be installed and operational in Lake Bonavista? I was initially told anywhere from 2023-2025. I have seen no activity in the communities north of Fish Creek to Anderson Road. No announcements either. My understanding is that cons...

PJ_LB by Neighbour
  • 769 Views
  • 1 replies
  • 0 kudos

Cookies Preference

Why does Telus not provide the option to choose cookie preferences like other web sites do? They have no option other than the dictatorial "accept"!

Tigi by Neighbour
  • 479 Views
  • 3 replies
  • 0 kudos

Recordings skip and stall during playback

This is getting very frustrating! We've been having an ongoing issue with our Telus Optic 4K box. The are recordings are not being recorded, or if they are recorded, they skip and stall during playback. Every time I've looked online for an answer It ...

Spice by Organizer
  • 850 Views
  • 1 replies
  • 0 kudos

Resolved! Fast Forwarding is not permitted

I've recently been getting this error while using the Telus TV+ app on Apple TV: "Fast forwarding is not permitted by the content provider." I can restart a program to the beginning after it's started but I can't seem to be able to fast forward or ma...

mr_hello by Neighbour
  • 1295 Views
  • 2 replies
  • 1 kudos

Billing Issue

Dec 2023 2 yr contract include security $190/month auto pay w cc Dec 2025 price goes to $325/month and I don’t notice on cc x 5 months ($675) No recourse or refund when I call AND $89 to cancel smart camera but I got it at the same time as contract t...

Daleg by Neighbour
  • 387 Views
  • 1 replies
  • 0 kudos

Resolved! Programing remote code

Hello. I Need help programing my new telus remote to my tv. It's the new Bluetooth telus remote. Trying to code it to my tv wich is a 55 inch rca. One of those walmart boxing day specials. None of the codes I've found will work. It's some kind of 3 d...

MrHoff by Neighbour
  • 1623 Views
  • 6 replies
  • 0 kudos

Telus TV Box

1 of my 2 telus optik TV boxes keeps crashing and saying "no signal" I've reset it un-plugged it and done everything over the moon to fix it. I've gotten it working but it will crash again after not even a day. I've moved it around my house swapped i...

Guchi by Neighbour
  • 633 Views
  • 3 replies
  • 0 kudos

Resolved! Fire TV

I downloaded the latest TELUS TV Plus from the Amazon Appstore on my Fire TV 4K according to your instructions.https://www.telus.com/en/support/article/telus-tv-app-android-tvI was able to launch the app and login successfully. However, when I click ...

joeuser by Neighbour
  • 834 Views
  • 4 replies
  • 0 kudos

Can I use Eero router with Purefiber 250

Hi everyone, We recently moved houses and the wifi signal is a little sparse especially since the Telus technician said we can only install the router in the basement. For work, I have the option to purchase an Eero mesh router system. I was wonderin...

Trending tags
Friendliest neighbours