Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi - Could someone please explain to me why there is no one to help with Technical Issues on Sunday Night at 8:30pm? I was left with not TV Reception - 7 Phone attempts later - I unplugged and tried several times to reset the Box and Modem - called e...
My bill was 278 last month and this month April is 309. When checked with Telus, they say after internal audit you are not eligible for previous discounts. Though I was agreed for 2 years of discounts, its only 18 months passed. Should I go back to m...
There is a problem with the mapping that TElus uses sor the Service Outage App.It is literally impossible to have the same rural land address somewhere else in Alberta.EAch Rural Land Address is UNIQUE to ONE Property in Alberta.It is very important ...
Hello, I have an international student, and they are on our guest network. The district rules state that their internet needs to be disconnected at a certain time. I need help on how to achieve this result. Thanks
Question for TELUS. Are you going to stop sending me the bills? I was charged 200% more than in 2023, and in 2024 my line was disconnected because my monthly payment was not sufficient due to the 200% increase. I didn't even know this because I didn'...
I am having PureFibre install in my under construction home in Blatchford. There is space in my utility room for the installation. All my Cat 6 lines terminate here and there is a conduit to bring the fibre from the NAP to the utility room. The Telus...
My disney plus subscription is active on Telus but when I log into disney plus, it says i need to resubscribe to one of their plans. How do i fix this
Is there any way I can get my PVR recordings back? My PVR was not recording so I did a reset and everything that I had recently recorded was wiped out. Do I need a new replacement PVR?
I am planning to move from my home soon, I would like to know if I can install the router and home security by myself after notifying Telus the move out and move in date?
Hello,I need assistance with my Telus router settings. Could someone guide me on how to navigate to "Access Control Rules" and create a rule to disable UDP port 123 (NTP)? Please ensure that only the source port is set to 123, without specifying a de...
