Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi all,Just switched back to Telus after a couple years and we still had the old 4k pvr and receiver boxes back from 2020.Now when the technician installed our service last week we set up the new TV box and asked if we can use those 4k boxes as well....
Once a device has been added to my wifi 6 device the MAC address seems to stay for ever. If I do a factory reset and try to add a device back again to the wifi I see the MAC address is already registered on the device so I can add the wifi device aga...
As part of TELUS' required upgrade to support Netflix, I received a new TELUS TV digital box. Install and all functionality is fine. However, whenever I try to record a show through the interface or via my remote control, I get an error message sayin...
I live in a 5 unit townhouse and there is fibre on the poles in the alley. I’m on the board executive and can speak for the owners.What’s the right process to have the fibre dropped to the building? I’ve tried Telus.com/stratafibre but it just says “...
Found out this afternoon water is pouring from Telus cable pipe, which connects to wire box to the house. No issues of other utilities conduits right beside outside the house.Telus digged and buried the fiber underground to the house several years ag...
I think this Inquiry has been posed to before however I have not noticed any new answer. Is Telus near carrying out the innovation that will permit us to see PVR accounts from my PC and iPhone.
It says I must be on Telus home network to watch Starz channels. Why is that????? Seems pointlessMy network is hard wired with Ethernet from the outlet. I custom-built a new home and I have fibre in all my outlets. So why am I getting this?
Hello - Is there a reason why this episode is not available? I can see it on the Crave website, but it’s not yet available to watch. It was supposed to be available today (July 27th). Thank you!
I had the US Superstations theme package but I just upgraded to Crave. Rep told me I don't need the package because it's included with Crave.However that's not the case. I'm only getting the WSBK Boston, WPIX NY, WGN Chicago and Mytv NY.I'm missing P...
Telus has 2 boxes our property. It looks like someone backed into it on one side. Telus sent a technician to fix it, they dug up our grass and changed out the one box to green and left the gray one. I asked that they clean it up and match the boxes a...
