Home Services
Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 125143 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Team Member
  • 57784 Views
  • 43 replies
  • 7 kudos

Resolved! Telus Smart hub General Inquiry?!

Would anyone happen to know what Smart hubs are compatible and work with Telus?? Also what external antennas are compatible with the Huewei b612s-51d Smart hub?

Internet from SAC to House Problem

My copper drop from the Telus ped to my NIC is spliced and gets wet, so I lost my internet connection and get poor TV. Telus has tried different pairs but the problem still comes back. I have heard Telus can use my coax from the ped to my NIC, is thi...

fredmb by Neighbour
  • 2785 Views
  • 2 replies
  • 0 kudos

Resolved! Telus charging me an additional $5/mo on a 2 year fix term contract

So basically, when Tony, who came to our building in Richmond back in July/August 2019, when we upgraded our building optics told me we are guaranteed to be on a fix term of $60/mo internet services + $10/mo PikTV, he was either lying or he was ignor...

Leeman by Friendly Neighbour
  • 11330 Views
  • 7 replies
  • 2 kudos

$5 price increase

When I logged in today I got a message saying my home internet plan was going up by $5 a month even though I'm under contract on Internet 150. Did I miss something in the fine print? Can they do this?

telusincrease.png
Raegoul by Organizer
  • 4926 Views
  • 3 replies
  • 1 kudos

Resolved! email received today - legit?

Just checking - received an email regarding email server upgrade. (from 'telussupports@email.telus.net "Due to this new upgrade, your email was unable to receive Twelve (12) of your new messages, which was placed on hold during the process." "CLICK ...

MFGS by Friendly Neighbour
  • 7090 Views
  • 5 replies
  • 1 kudos

How to Cancle internet ?

Hi there ,I plan to leave Canada on next Jan for long term . I try to find the way how to cancle Telus nternet but I just got confuse already Just wonder that can I do cancle internet by online? or walk in to Telus store ? or have any one know how to...

Seng by Neighbour
  • 2650 Views
  • 1 replies
  • 0 kudos

Resolved! TELUS Boost Remove Stand

Is it possible to remove the stand from the TELUS Boost box?

WMN by Neighbour
  • 7688 Views
  • 1 replies
  • 0 kudos

latest modem and 3 wifi boost | still around 350 Mbit

All,I have 1 ghz connection, latest wifi hub modem ( white one) and 3 wifi boost but still I am not getting speed past 350-370. on wired connection speed is close to 800-900. need your expert advice to resolve the issue.

Wasabi by Friendly Neighbour
  • 6503 Views
  • 6 replies
  • 0 kudos
Trending tags
Friendliest neighbours