Tried signing on for 3 cell lines. But after couple weeks sim cards never showed up, so gave up and called Telus to cancel sign up... Long story short - over a period of time I have spent 8 hours talking to the folks in Guatemala City or wherever it ...
My tree farm near Aumond Quebec has little to no mobile signal, it seems to be a ‘dead zone’. I read about Telus actively adding towers to their Quebec infrastructure, and I would open to leasing some land for a tower, to help improve mobile service ...
If a person anticipates being in Europe for more than 30 days, how does one extend the Europe 30 day Easy Roam Pass?Is it necessary to log into MyTelus and reapply or can it be set up to automatically extend for another 30 days? Thank you!
I recently moved from Bell to Telus here in Toronto. I have a S24 Ultra and I dont see speeds beyond 300mbps even though I can easily receive 5g+ signal when I move around the city. My plans states its 5g+ (upto 2gbps) Worst of all the Loaded ping ti...
While checking out, I authorized a credit check but realized the cart had 2 plans when I wanted to buy only 1. When i went back to cart to remove the extra plan, I had to redo the credit check. Since I did 2 credit checks in a row, is there any way T...
Hello, Can someone from you team contact me please? I keep getting charged for Stream+ Basic every month but I cancelled it back in Oct. The sales rep lied to me and told me that I had to get Stream+ Basic as part of my rate plan which I knew was a l...
Last December 20, 2024 i got a called from a Telus agent, at that time I was with rogers for my mobility plans. My Home security was with telus but my internet and cable was with eastlink.ca, the agent was so pushy and offered me a deal to switch fro...
I just signed up for Stream+ basic and I successfully activated Amazon Prime, Netflix and Telus Tv. However, when I clicked the link to activate Disney it says “unable to activate account”. Plus, it’s asking me to pay for it. I need help getting the ...
My telus plan is Canada US and Mexico. Does this cover the island of Cozumel which is part of Mexico.
Ever since joining Telus a few months ago I have been having trouble with certain apps and websites not accurately getting my location (Toronto, Ontario). Some apps have no problem seeing exactly where I am when I am on mobile network while others se...
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