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Steam+ not linking with Disney+

I previously purchased a Stream+ Premium subscription in November 2024. At that time, I accidentally linked Stream+ to a Disney + Account that I no longer used. In an attempt to reset the subscription, I cancelled the Disney+ account. Once the Disney...

Poor cell reception

Hi, my wife and I both have pixel 8 phones. The reception seems to be poor for a while now. Places that we had full bars now are only showing half. My wife has a home business and her phone won't get reception in her shop now. She switched to an olde...

Humanly impossible overcharge on international tex

I have a charge for over $60 for a text sent at 11:19 on January 27 at 40 cents per text and there’s over 100 instances of this charge for this exact time. It’s humanly impossible to send over 100 texts in less than a minute. Who’s the best person or...

Marta1 by Neighbour
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Resolved! Cellular Apple Watch Call Forwarding Charges

I see a similar forum post (old) so starting my own for support.. I have an iPhone with an unlimited nationwide plan, and a cellular Apple Watch with a OneNumber Unlimited Access plan. When I first got this, my understanding was that I could use my w...

Kowalski by Organizer
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  • 3 replies
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Mexico roam like home doesn't work

I paid top dollar to have cell and data services in Mexico. O followed instructions and activated the service however I rarely had a working service. I could make some calls but no data coverage. I could make texts but no Web access. Thinking it was ...

Can't activate my prepaid SIM card

Hello everyone. I have recently bought a prepaid SIM card and a phone from my local Telus store, however, when I try to activate sai card on the website (https://www.telus.com/mobility/prepaid-activations), the billing action always fails (https://ww...

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TripleO7 by Neighbour
  • 511 Views
  • 3 replies
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Roaming in Mexico

Hello. I have a Can-Us-Mex plan but I have not been able to connect to any network. Telcel and movistar both say (forbidden) behind them. No matter what I try it just won't connect. My data roaming is turned on, I have it set to automatically select ...

RockyL by Neighbour
  • 400 Views
  • 3 replies
  • 0 kudos

Escalation

I need help. I have called multiple times, been promised things will get fixed and they never do. Ask for call backs and manager calls back and never receive. Customer service has been abysmal. Please help me fix my issue or I will be leaving Telus. ...

scottya by Neighbour
  • 532 Views
  • 5 replies
  • 1 kudos
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