Has anyone else received a call from "they say Telus" offering a 30% discount on your telus mobility bills? The gentleman knew my two account numbers and that I had other services with Telus but he kept asking for my personal pin and I was not comfor...
I subscribed to Streams+, Disney, Prime & Netflix when renewing our mobility plans at the end on November. I was able to activate Netflix but not the rest. I keep getting same message - no subscriptions available- try again later. I have also put in ...
Gave up on Telus home security over a month ago. Took 3 separate calls and at least 4 agents to initiate a home service. Found we were chasing nonsense. Now I’m on to a mobility issue. Trying to change from a different carrier. 1st call to Telus last...
I have a Telus account with three phones. I want to change the credit card billing for only one of the phones and leave the other two on the original credit card. Can I do this or do I have to get that one phone on a different account?
I have been trying for two days to find someone that can give me plan options for my current Telus Hub. I have been on hold for over 7 hours back and further being put through every department known to man, still no one can tell me who can help me ch...
Some time ago Telus approached us with a proposal to put a cell tower on our property in a rural community. They then advised us they decided to put the tower in the townsite but it never happened. I believe the town may have discouraged Telus from u...
No cellular service while roaming in Mexico recently updated plan to unlimited Can-Us-Mex, trying to get assistance but everything ends on a call back when I can’t even use my phone, tried resetting my network, connecting manually to it etc etc and n...
I received a call form 1-833-896-0450 claiming to represent Telus offering a winback promotion for cell service. I provided no sensitive information and they appeared to know information about my historic account and devices etc. Any awareness as to ...
HelloI am going to Nassau in a week and I was wondering, if I get the easy roam package $60 for 7 days, when does activation start, when I activate easy roam in Nassau? I am wondering because I live on a border town with the States and when I go ther...
Just like the title states. I've done the heavy lifting for tech support but unfortunately they are just defaulting to script reading. I would LOVE someone to take a quick look at the ticket (11428687). Summary. Pixel Watch 3 cannot download Esim to ...
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