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No idea how to get my account number

Gaminxr
Neighbour

My mom got me my phone when i was 13(turn 18 in a few weeks) now i need access to it but i don't know my account number or where to find it.  Do i have to call the support? It was in person not sure where all the papers are. my mom doesn't know it either.

3 REPLIES 3

TELUS_Support
Official Support Team
Official Support Team

Hi @Gaminxr - the best way to get your account number is to log in to My TELUS. Once there, you can see your account number there.

 

I understand the account is under your mom's name but the steps are the same. Send us a private message if you need more assistance 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Gaminxr
Neighbour

Don't have a my telus account. needed it to add it to one

TELUS_Support
Official Support Team
Official Support Team

We'll send you a private message


If our reply resolved your issue, please click on Accept as Solution to help others in the community.