11-08-2023 09:09 PM
Hello,
Has this reward redeem $15/$25/$50 credit to pay towards bill been discontinued as I don't see it on the mytelus rewards page anymore? Thank you.
July
Yes please bring back the ability to use points towards your bill. I unfortunately have been stuck with a 274$ bill for one month! I guess my discounts ran out and I didn’t realize….145$ per month jumped to 274$. Insane prices guys. Yes I called and got the monthly costs down to 175$ but still have to pay the 274$. Not impressed.
July
Our team is always looking into the possibility of this for the future!
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
05-06-2024 12:17 PM
Again, no clarity or specificity about reinstatement of the bill credit. Just another "we are aware" response, which tells us nothing.
05-06-2024 12:28 PM
June
I'm also immensely disappointed this option is discontinued. This once a year perk was one of the reasons I continued my services with Telus. Not impressed