The solution listed on your website doesn’t work. There is no way to disable easy roam on the My Telus app. i am getting charged 16$ because 1 iMessage automatically sent as a sms. Its got to be the worst feature that exists… im in a country that sel...
Recently I switched my mobility plan from Fido postpaid to Telus prepaid, but something strange happened: - I'm not able to make or receive phone calls, while I'm able to send or receive text messages, from my cell phone, Honor X50i (released in 2023...
Hello, what is the most efficient way to contact about a billing error? My autopay discount is missing and the bot chat thinks I am asking about prepaid and wont connect me to an agent.
I want to change my plan from a prepaid account to a monthly account. I was just wondering how I can do that online using myTelus account
How do I get through to speak with a human to discuss the query I have concerning my Telus billing? I do not need an AI rep to text me instructions on how to read nor do I need it to read the bill to me. I wish to have questions about my billing answ...
$50 reconnection charge??? Service doesn't exist unless you're making a payment. The AI chat bot has been no helpI can't do this anymore...I am starving myself to get by. I'm late on my bills because I didn't have the money. What is this obsession wi...
Starting on 30 December, whenever I try to log in to my account, using Google and other sites, I receive a message I am blocked from access due to extra security measures. How is this resolved?
Can I retrieve usage history example say 2018?
Ok I have to post this bc I can't be the only. It makes my head hurt and actually is starting to make me kind of angry bc I am finding more and more frequently these kinds of confusing and feeling a little bit like false advertising things on the web...
I am changing my phone service to Majik Jack. As soon as I advised Telus of number transfer they told me they would CANCEL my service immediately. I am paid up until the middle of January!
