Hello, I activated new mobility services recently and when I put the sim in, I receive a text from Telus that account services have been suspended and to contact Telus. They then tell me to email fraudfax@telus.com with 2 pieces of government issued ...
*Warning: Beware of Telus Business Solutions Scam (Nov 2024)*After 34 years of loyalty, I'm severing ties with Telus due to a devastating experience.On Mr. John Paul from the Philippines, claiming to represent Telus Business Solutions, contacted me w...
Hello - I got a 5g plan and a new galaxy S24 plus a few months ago. Am I eligible for the 24 month Dplus promo? Looked at the checkout for the applicable plan but it v was listed at $12.99. How do I know if I will get the bonus if I sign up?
Hi all,When ordering an eSIM and a plan for BYOD through the website, is the eSIM sent electronically to your device, emailed a QR code or mailed as a voucher? We have 4 iPhones to port over if that matters. Just trying to figure out the process. tha...
Activated a Prepaid eSIM for the $100/365 days plan with the BONUS100 in store with a rep, however, when I try to call I get an insufficient balance or no phone plan.
My whole time with Telus so far has been vastly unpleasant (I'm sorry lol but it's true) but I recently had a great experience. I can't find a feedback form, so I wanted to say here quickly: a couple weeks ago I called Telus to fix a goof-up I made w...
Hi Telus, I purchased Telus sim with phone before 15days, it was activated than and there and after 6-7hours they suspended my account. I tried reaching out to them and when I talked with them they told me to mail certain documents like my passport, ...
Ported my sim from rogers to telus. No text messages working
Hello @Anonymous, it seems IPv6 is not supported on your mobile networks. Why is it so? It would be more secure and faster connection with IPv6 support. Thanks!
Hello I have a Telus account with me and my grandmother. Her plan has unlimited account wide calling and I have the us/can account. I am wondering when we go into the states from Canada will she be able to call me without being charged since she has ...
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