Hi all, hopefully someone has some insight. I purchased a 30 day easy roam pass ($60 for 30 days of using my plan as normal abroad - in Europe). This was triggered Feb 20; so 30 days later should bring us to March 22. Walked outside today, and within...
I received a new bill from TELUS for over $80.00 more monthly. I have 3 kids and cannot and would have never agreed to this new cost. The agent told me it was because of some sort of credits expiring. When I was contacted by the sales rep I was told ...
Does anybody experience the same situation, I'm on the $100 / yr, 2GB / m prepaid plan. The mobile data is not working since March 2nd.
I made the talkwide sms and talk 55 plan, it expired and did not renew as i didn't have enough founds. i topped it up now but my plan didn't start, how do i activate it?
I am writing here because i cannot hold of any technician from Telus. Please transmit this message to the decision maker. All the employees of our Ministry and the neighbors in the Factory workers we are having problems with connectivity. The signal ...
I recently switched from Bell to Telus for my cell service but am unable to get a "live" customer support person to discuss setting up my voice mail. The automated service line only wants to send me a link to a data base. I have asked the sales perso...
Ordered new phone and new phone plan which said Disney+ was included when will I receive link for Disney+?
Hello, I used to be able to watch live TV and on demand programs on my tablet and my phone, however for the last year or so, I get a Playback Error message - Your rental has expired or this program is not included in your subscription. Please repurch...
I just got my first bill notification by email. I'm being double-charged. My account has two lines. Each line is being billed at double the plan price. I signed up for the $65 month plan on each line. That's $130. But I'm being billed on each line fo...
Hi. I am in MyTelus at the mobile plan page. It says hit "confirm" when I have piced a plan. I have selected a plan but there is no "confirm" button anywhere on the website page. Thank you so much for your assistance.
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